Having used the services of this company for my answering service needs, I am now able to see the distinction between professional answering services and mediocre answering service. I am running a realty business and most part of my business takes place outside my office, showing my clients various properties. When this happens, I am not available to take customer calls and new clients need to establish connection with me through phone. As a result, my business was being affected and day by day the number of leads that approach me is reducing.
If I try to be in the office, I cannot satisfy people who want to look around different properties and if I go around showing properties to clients, I cannot take customer calls. It was a tricky situation. This is when one of my friends suggested that I hire answering service for realtors and that sounded a good idea and I took his suggestion.
Here am I today very comfortable and I do not have to worry about the missing client calls any longer. I have in place very good business answering service. I am glad that I took my friend’s suggestion. Initially I thought it was an unnecessary expense but over a period I noticed that my business was growing as more clients were able to reach my office and fix appointments. Previously most of those leads were missed. If I happen to be the office when they called I managed to convert those leads. Now that is not the case, whether I am in the office or out there showing properties to my clients, my client calls are answered.
The secondary outcome is that I am now able to project a very professional image about my realty service. It has in fact taken my business to the next level. The best part is that I did not have to go for a bigger office, new infrastructure or other such expenses. I just have to pay the monthly fee for the answering service and everything else is taken care. It certainly works out to be cheaper for me when compared to having an in-house receptionist. Moreover, it is totally hassle free.
I am able say that it is totally hassle free because I have managed to find the best company to take care of my realtor office answering services. If it were not to be for the dependability of this company I do not think that it would have been possible for me to enjoy all these benefits. The company I am currently using is very professional and they help me in turn project such professional image about my services. They are well trained and I did not have to train them. Setting up of the answering service was very easy and everything took place online. I did not even go to their office during the setup phase. Everything is done remotely even the actual answering service is handled remotely and my clients don’t even know that they are talking to a third party answering service, these people are so good and thanks to them.